3-YEAR WARRANTY
SIP 3-year warranty means 2 years general warranty, and the possibility of extending it to one additional year without restrictions.
3 = 2 + 1
This will allow you
to repair your Extended Warranty Machine for an additional year after your
general warranty expires.
What the Extended Guarantee brings to costumer
- Long-term protection against
unexpected costs of vehicle repairs.
- Machine maintenance and repair at authorized service centers.
- Use of original SIP spare parts.
- Maintaining Machine Value / Higher Resale Value.
- Use of machine data throughout its service life.
- The guarantee is transferable (continued personal use).
What is the subject of an extended
warranty
One year renewal is
possible for machines with a build year from 2020.
Signing up for an extended warranty
- The
application for the conclusion of the extended warranty must be submitted by
the end user 30 days before the expiry of the 2-year general warranty at the
seat of an authorized service center.
- Following
this request, and after verifying the information, our service center will
perform a service inspection of the machine to check the technical integrity of
the machine.
- The
customer must pay for the cost of the inspection, which amounts to one service
hour of an authorized service center.
- In
case of damage or excessive wear of consumables and safety components that are
not subject to a valid 2-year general warranty, the customer must remove them
within 30 days after the inspection.
Provisions
The
authorized service center is a sales service organization (dealer) or an
independent service provider that has obtained SIP authorization. It is
evidenced by the authorization of the premises and equipment necessary for
performing the service activity, and by trained personnel, whereby the
competence is evidenced by a certificate issued by a SIP or SIP authorized
person. The training of the service personnel is carried out at the
headquarters of the SIP company or the headquarters of the assignee, following
the prescribed program for the systematization of training, taking into account
a certain level and periodicity.
The
technical integrity of the machine is checked against the points of the control
protocol, which contains the following elements:
-
visual inspection such as unjustified
damage and wear and tear to working bodies, drive elements and safety
components.
-
Functional inspection: disassembling
and folding the machine, idling.
-
Assessment of maintenance required.
Contract Terms - Extended SIP 1 Year Warranty
- - 2-year warranty valid.
- - Application for the 1-year
extended warranty must be made within 30 days before the expiry of the standard
2-year warranty, and made at the authorized service center and upon submission
of a service booklet and original invoice.
- - Completed warranty inspection by
an authorized service center to check the technical integrity of the machine.
- - The entry of validity of the
extended warranty in the service book by an authorized service center.
- - Applies to machines with a
production year from 2020.
Information
For any questions you can contact our authorized service centers and SIP customer support:
tel .: +386 (0) 3 703 8 500 or service@sip.si.
We are happy to advise you from Monday to Friday between 7 am and 3 pm.

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