THE BEST SUPPORT IS THE KEY TO A SATISFIED USER
We are aware that only the best support, service and customer advice are the key to a satisfied user. With the aim of developing reliable and robust machines, we are connected with end users. We use components from global manufacturers, use computer-supported solutions, and we are quick to respond to everything and adapt to the needs of the market.
firstname.lastname@example.org | +386 3 70 38 650
SIP CUSTOMER SUPPORT
Our main purpose is to solve your questions and thus take care of your smooth and well done work. Each SIP machine is handed over for use to the end customer by trained personnel. During start-up, the user gets acquainted with the method and use of the machine, and at the same time we also equip him with tips on machine maintenance. We provide all information and explanations before the purchase, during the purchase and during the use of the machine.
SIP START-UPS AND DEMONSTRATIONS
Start-up and demonstration are excellent tools because the user can be convinced of the quality of operation and practical capabilities of the machine. During the work, additional questions and possibilities of counseling and practical explanations about the work itself or maintenance with the machine appear.
Our work includes product presentations to end customers at domestic and international fairs, and during the season, presentations include machine launches and the launch of new machines at our partners and customers. The exchange of information from the field is crucial for our work, as the constant connection with the market enables the development and launch of key solutions for the most demanding customers.
Visit us at one of the many fairs and demo presentations, and meet our demo team who will advise you and help you choose the most suitable machine for you.
An important part of our strategy is, in addition to selling quality machines, to provide quality support to everyone who encounters our machines in the field. These are both dealers and service technicians, because through them the end users of our machinery also get the “SIP experience”.
We provide training:
- at the headquarters of SIP
- at partners
- on the field